{"id":1361,"date":"2025-03-22T18:39:33","date_gmt":"2025-03-22T13:09:33","guid":{"rendered":"https:\/\/book.golfai.in\/?page_id=1361"},"modified":"2025-03-22T18:39:34","modified_gmt":"2025-03-22T13:09:34","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/devenv1.golfai.in\/hi\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &#038; Refund Policy"},"content":{"rendered":"<p>Welcome to <strong>GolfAI Bookings (book.golfai.in)<\/strong> \u2014 your platform to discover and book coaching lessons with certified golf coaches.<\/p>\n\n\n\n<p>This Cancellation &amp; Refund Policy outlines the terms applicable to lesson bookings made via our platform.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Coach-Defined Policies<\/strong><\/h2>\n\n\n\n<p>Each coach on our platform defines their own:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation window (how early you can cancel or reschedule),<\/li>\n\n\n\n<li>Refund policy (full, partial, or no refund),<\/li>\n\n\n\n<li>No-show policy (terms if you miss the session).<\/li>\n<\/ul>\n\n\n\n<p>These policies are visible on the coach\u2019s profile and at the time of booking. By confirming your booking, you agree to the respective coach\u2019s policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. How to Cancel a Booking<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit <strong>My Bookings<\/strong> in your account dashboard.<\/li>\n\n\n\n<li>Select the session you wish to cancel and follow the cancellation steps.<\/li>\n\n\n\n<li>Cancellations are only accepted within the allowed window set by the coach.<\/li>\n\n\n\n<li>Cancellations outside this window may not be eligible for refunds.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Refunds<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund eligibility depends <strong>entirely on the coach\u2019s individual refund policy<\/strong>.<\/li>\n\n\n\n<li>GolfAI does not guarantee refunds for cancellations, no-shows, or dissatisfaction with the session.<\/li>\n\n\n\n<li>Approved refunds, if any, will be processed within <strong>7\u201310 business days<\/strong> to your original payment method.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Coach Responsibility<\/strong><\/h2>\n\n\n\n<p>All service-related policies (cancellations, refunds, rescheduling, and no-shows) are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Defined by the individual coach,<\/li>\n\n\n\n<li>Visible on the booking interface,<\/li>\n\n\n\n<li>Enforced by the coach directly.<\/li>\n<\/ul>\n\n\n\n<p>Coaches are solely responsible for managing their schedule, client communication, and issuing any applicable refunds.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Limited Liability of GolfAI<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>GolfAI is a facilitator<\/strong> and does not enter into service contracts between users and coaches.<\/li>\n\n\n\n<li>We are <strong>not liable<\/strong> for scheduling changes, session quality, or disputes regarding refunds.<\/li>\n\n\n\n<li>Any disagreements must be resolved <strong>directly between the coach and the client<\/strong>.<\/li>\n\n\n\n<li>GolfAI may assist in communication but is not obligated to mediate or enforce policy terms.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. No-Shows &amp; Late Arrivals<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Missed sessions (no-shows) are handled as per the coach\u2019s no-show policy.<\/li>\n\n\n\n<li>Late arrivals may result in shortened sessions or forfeiture, depending on the coach\u2019s terms.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Platform Exceptions<\/strong><\/h2>\n\n\n\n<p>In rare cases such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verified technical failures on our platform, or<\/li>\n\n\n\n<li>Unannounced coach cancellations,<\/li>\n<\/ul>\n\n\n\n<p>GolfAI may offer credits or alternate support at our sole discretion.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Need Help?<\/strong><\/h2>\n\n\n\n<p>For questions or support, please contact us at <a>support@golfai.in<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Welcome to GolfAI Bookings (book.golfai.in) \u2014 your platform to discover and book coaching lessons with certified golf coaches. This Cancellation &amp; Refund Policy outlines the terms applicable to lesson bookings made via our platform. 1. Coach-Defined Policies Each coach on our platform defines their own: These policies are visible on the coach\u2019s profile and at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1361","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/pages\/1361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/comments?post=1361"}],"version-history":[{"count":1,"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/pages\/1361\/revisions"}],"predecessor-version":[{"id":1362,"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/pages\/1361\/revisions\/1362"}],"wp:attachment":[{"href":"https:\/\/devenv1.golfai.in\/hi\/wp-json\/wp\/v2\/media?parent=1361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}